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BSB50120 Diploma of Business

Course Overview

This qualification is designed to provide students with the practical skills and knowledge required to perform effectively in a range of business service roles.

The course focuses on developing competencies in business operations, communication, project work, and workplace leadership, preparing students for roles that require initiative, problem-solving, and decision-making.

Training is delivered through a combination of face-to-face classroom sessions and theory-based assessments, supported by practical activities, case studies, and real-world business scenarios.

This course is suitable for individuals who are looking to advance their career in business, develop leadership capabilities, or enhance their administrative and operational skills.

This is a nationally recognised qualification under the BSB Business Services Training Package, delivered in accordance with the Standards for Registered Training Organisations (RTOs) 2015.

Additional Information

Enhance leadership and strategic skills to manage business operations effectively. More information includes:

Students must:

  • Be 18 years or older
    Provide valid identification
  • Meet Language, Literacy and Numeracy (LLN) requirements
  • Have basic computer and communication skills

To achieve this qualification,students must complete:

Total Units: 12 Units

  • 6 Core Units
  • 6 Elective Units

Typical duration: 6 to 12 months

Study mode: Full-time or part-time options may be available

This course is delivered through:

  •  Face-to-face classroom training
  •  Online or written theory-based assessments
  •  Case studies and practical business scenarios

Assessment methods may include:

  • Written or online theory assessments
  • Case studies and projects
  • Workplace scenarios
  • Practical tasks and presentations

Students must demonstrate competency in all required units.

Students will develop a range of practical and professional business skills, including:

  • Managing business operations and resources
  • Developing administrative systems and processes
  • Project planning and coordination
  • Business communication and stakeholder engagement
  • Leadership and team management
  • Financial planning and budgeting support
  • Problem-solving and decision-making

Upon successful completion, students may seek employment as:

  • Business Administrator
  • Office Manager
  • Project Officer
  • Team Leader
  • Operations Coordinator
  • Executive Assistant

Graduates may find employment in:

  • Corporate organisations
  • Small and medium enterprises
  • Government organisations
  • Non-profit

After completing this qualification, students may progress to:

  • BSB60120 Advanced Diploma of Business
  • BSB60420 Advanced Diploma of Leadership and Management
  • Other specialised business qualifications

Unit of Competency

Course CodeDescriptionCore/Elective
BSBCRT511Develop critical thinking in othersCore
BSBFIN501Manage budgets and financial plansCore
BSBOPS501Manage business resourcesCore
BSBSUS511Develop workplace policies and procedures for sustainabilityCore
BSBXCM501Lead communication in the workplaceCore
BSBOPS503Develop administrative systemsElective (Group A – Business Operations)
BSBPMG430Undertake project workElective (Group A – Business Operations)
BSBTWK503Manage meetingsElective (Group A – Business Operations)
BSBLDR522Manage people performanceElective (Group B – Leadership)
BSBLDR523Lead and manage effective workplace relationshipsElective (Group B – Leadership)
BSBPEF501Manage personal and professional developmentElective (Group B – Leadership)
BSBOPS505Manage organisational customer serviceElective (Group E – Business Development)

Course Details

Qualification Code: BSB50120

RTO Code: 45341

Course Name: Diploma of Business

Delivery Mode: Face-to-face training, theory-based assessments, and practical workplace activities.

Course Duration: Typical duration is 6-12 months