BSB40120 Certificate IV in Business
Course Overview
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- 6-12 months
This qualification is designed to provide students with intermediate-level skills and knowledge required to work effectively in a range of business and administrative roles.
The course focuses on developing competencies in business operations, communication, problem-solving, and workplace coordination, preparing students for roles that require both independent work and team collaboration.
Training is delivered through a combination of face-to-face classroom sessions and theory-based assessments, supported by practical activities and real-world workplace scenarios.
This course is suitable for individuals who are looking to advance their business skills, improve their employability, or progress into supervisory or administrative roles.
This is a nationally recognised qualification under the BSB Business Services Training Package, delivered in accordance with the Standards for Registered Training Organisations (RTOs) 2015.
Additional Information
Gain practical business skills in operations, communication, and workplace management.
Entry Requirements
Students must:
- Be 18 years or older
- Provide valid identification
- Meet Language, Literacy and Numeracy (LLN) requirements
- Have basic computer and communication skills
Course Structure
To achieve this qualification, students must complete:
Total Units: 12 Units
- 6 Core Units
- 6 Elective Units
Course duration
- Typical duration: 6 to 12 months
- Study mode: Full-time or part-time options may be available
Delivery Mode
This course is delivered through:
- Face-to-face classroom training
- Online or written theory-based assessments
- Practical activities and workplace scenarios
Assessment Methods
Assessment methods may include:
- Written or online theory assessments
- Case studies and practical tasks
- Projects and assignments
- Workplace scenarios
- Students must demonstrate competency in all required units.
Skills You Will Learn
Students will develop a range of business and workplace skills, including:
- Workplace communication and collaboration
- Managing business resources and tasks
- Problem-solving and decision-making
- Customer service and stakeholder engagement
- Using business technology and systems
- Organising work priorities and schedules
- Supporting team and operational activities
Course Outcomes
Upon successful completion, students may seek employment as:
- Business Administrator
- Office Coordinator
- Team Assistant
- Customer Service Supervisor
- Project Support Officer
Career Opportunities
Graduates may find employment in:
- Corporate offices
- Small and medium enterprises
- Government organisations
- Retail and service industries
Pathways
After completing this qualification, students may progress to:
- BSB50120 Diploma of Business
- BSB50420 Diploma of Leadership and Management
- Other advanced business qualification
Unit of Competency
| Course Code | Description | Core/Elective |
|---|---|---|
| BSBXCM401 | Apply communication strategies in the workplace | Core |
| BSBTWK401 | Build and maintain business relationships | Core |
| BSBCRT411 | Apply critical thinking to work practices | Core |
| BSBWRT411 | Write complex documents | Core |
| BSBWHS411 | Implement and monitor WHS policies, procedures and programs | Core |
| BSBTEC404 | Use digital technologies to collaborate in a work environment | Core |
| BSBPEF402 | Develop personal work priorities | Elective (Group A – Self-development) |
| BSBPEF401 | Manage personal health and wellbeing | Elective (Group A – Self-development) |
| BSBPEF502 | Develop and use emotional intelligence | Elective (Group A – Self-development) |
| BSBCMM412 | Lead difficult conversations | Elective (Group B – Leadership) |
| BSBPMG430 | Undertake project work | Elective (Group E – Business Administration) |
| BSBOPS402 | Coordinate business operational plans | Elective (Group D – Business Operations) |
Course Details
Qualification Code: BSB40120
RTO Code: 45341
Course Name: Certificate IV in Business
Delivery Mode: Face-to-face training, theory-based assessments, and practical workplace activities.
Course Duration: Typical duration is 6-12 months
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1 Mona St, Bankstown NSW 2200