BSB30120 Certificate III in Business
Course Overview
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- 6-12 months
This qualification is designed to provide students with the foundational skills and knowledge required to work effectively in a range of business and administrative roles.
The course focuses on developing competencies in workplace communication, administrative tasks, customer service, and business operations, preparing students for entry-level roles across various industries.
Training is delivered through a combination of face-to-face classroom sessions and theory-based assessments, supported by practical activities and real-world workplace scenarios.
This course is suitable for individuals who are looking to start a career in business or administration, or those seeking to build their workplace skills and knowledge.
This is a nationally recognised qualification under the BSB Business Services Training Package, delivered in accordance with the Standards for Registered Training Organisations (RTOs) 2015.
Additional Information
Entry Requirements
Students must:
- Be 18 years or older
- Provide valid identification
- Meet Language, Literacy and Numeracy (LLN) requirements
- Have basic computer and communication skills
Course Structure
To achieve this qualification, students must complete:
Total Units: 13 Units
- 6 Core Units
- 7 Elective Units
Course Duration
Typical duration:
- 6 to 12 months
- Study mode: Full-time or
- part-time options may be available
Delivery Mode
This course is delivered through:
- Face-to-face classroom training
- Online or written theory-based assessments
- Practical activities and workplace scenarios
Assessment Methods
Assessment methods may include:
- Written or online theory assessments
- Case studies and practical tasks
- Projects and assignments
- Workplace scenarios
Students must demonstrate competency in all required units.
Skill You Will learn
Students will develop essential workplace skills, including:
- Business communication and teamwork
- Providing customer service
- Using business technology and software
- Organising and completing workplace tasks
- Managing information and documents
- Problem-solving and time management
- Workplace health and safety practices
Course Outcome
Upon successful completion, students may seek employment as:
- Administrative Assistant
- Office Assistant
- Customer Service Officer
- Data Entry Clerk
- Receptionist
Career opportunities
Graduates may find employment in:
- Corporate offices
- Small and medium businesses
- Retail and service industries
- Government organisations
Pathways
After completing this qualification, students may progress to:
- BSB50120 Diploma of Business
- BSB50420 Diploma of Leadership and Management
- Other business or administration qualifications
Unit of Competency
| Course Code | Description | Core/Elective |
|---|---|---|
| BSBWHS311 | Assist with maintaining workplace safety | Core |
| BSBPEF201 | Support personal wellbeing in the workplace | Core |
| BSBTWK301 | Use inclusive work practices | Core |
| BSBXCM301 | Engage in workplace communication | Core |
| BSBCRT311 | Apply critical thinking skills in a team environment | Core |
| BSBSUS211 | Participate in sustainable work practices | Core |
| BSBTEC404 | Use digital technologies to collaborate in a work environment | Elective (Group A – Technology) |
| BSBTEC202 | Use digital technologies to communicate in a work environment | Elective (Group A – Technology) |
| BSBTEC301 | Design and produce business documents | Elective (Group A – Technology) |
| BSBTEC302 | Design and produce spreadsheets | Elective (Group A – Technology) |
| BSBTEC303 | Create electronic presentations | Elective (Group A – Technology) |
| BSBPEF301 | Organise personal work priorities | Elective (Group B – Business Competence) |
| BSBOPS303 | Organise schedules | Elective (Group E – Business Administration) |
Course Details
Qualification Code: BSB30120
RTO Code: 45341
Course Name: Certificate III in Business
Delivery Mode: Face-to-face training, theory-based assessments, and practical workplace activities.
Course Duration: Typical duration is 6-12 months.
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1 Mona St, Bankstown NSW 2200